VoodooPad Support

Contact Us

We'd love to hear your comments, questions, and even bug reports.

If you are reporting a bug for VoodooPad, please use the bug reporter located under the Help menu. It collects some extra information that might help us figure out what is going wrong. For everything else please email us at support@primatelabs.com.

Forums

Want to chat with other users? Check out our online forums.

Looking for documentation?

If you're wanting to learn more about VoodooPad, peruse the VoodooPad Documentation.

Mini Mac App Store FAQ

VoodooPad is also available in Apple's Mac App Store.

I've already purchased your app, but not from the Mac App Store. How can I transition to using the App Store for updates?

Currently, Apple does not make it possible for developers to transition existing customers to the App Store. But no worries — the auto update mechanism inside VoodooPad will make sure you are up to date.

I've downloaded a trial of your app, but when I go to the App Store, it says it's already installed. How can I purchase it?

We've got two solutions for you:

• You can purchase the application right off our website, and you will receive a registration code to enter.
• Or, you can delete all copies of the trial from your computer, and then use the App Store to purchase it (and it will download and install the application for you).

I've got a question that's not listed here.

Let us know what it is by emailing us at support@primatelabs.com.

Need an older version of our software?

We can help you out there. You can grab an old version of VoodooPad here.

Lost your registration number?

No problem, we understand. It happens to the best of us. Use our handy registration lookup form to recover a lost serial.